Terms of Service

Terms of Service

Welcome to Herbocleanz. These Terms of Service (“Terms”) govern your access to and use of the Herbocleanz website and the purchase of products from our website. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please discontinue using our website.

1. Products

Herbocleanz offers eco-friendly and natural cleaning products for household and commercial use. We strive to ensure that all product descriptions, images, specifications, and prices are accurate. However, minor variations in product appearance or packaging may occur.

2. Orders

* All orders are subject to acceptance and product availability.
* We reserve the right to refuse or cancel any order at our sole discretion.
* Orders may be cancelled before dispatch due to stock unavailability, pricing errors, payment issues, or suspected fraudulent activity.
* If a prepaid order is cancelled by Herbocleanz, the paid amount will be refunded to the original payment method.

3. Pricing & Payments

* All prices are displayed in Indian Rupees (INR).
* Applicable taxes are included unless stated otherwise.
* Prices may change without prior notice.
* Payment must be successfully completed before dispatch of prepaid orders.
* Cash on Delivery (COD) may be available for selected locations.

4. Shipping & Delivery

* Delivery timelines are estimates and may vary depending on your location and courier operations.
* Herbocleanz is not responsible for delays caused by courier partners, weather conditions, natural disasters, strikes, or other events beyond our control.
* Ownership of the products transfers to the customer upon successful delivery.

5. Return & Refund Policy

Herbocleanz follows a No Return & No Refund Policy. All purchases made through our website are considered final.

Customers are requested to carefully review product descriptions, specifications, and quantities before placing an order.

For complete details regarding returns, refunds, cancellations, or exceptions (if any), please refer to our dedicated Return & Refund Policy available on our website.

Summary: Herbocleanz generally does not accept returns or provide refunds once an order has been successfully placed and delivered.

6. Product Usage

All products should be used strictly according to the instructions provided on the packaging. Herbocleanz shall not be responsible for any damage, injury, or loss resulting from misuse, improper storage, or use contrary to the provided instructions.

7. User Conduct

You agree not to:

* Use the website for unlawful purposes.
* Submit false or misleading information.
* Attempt unauthorized access to the website or its systems.
* Introduce malware, viruses, or harmful code.
* Disrupt the operation or security of the website.

8. Intellectual Property

All content on this website, including logos, trademarks, product images, graphics, videos, text, designs, icons, and software, is the exclusive property of Herbocleanz and is protected under applicable intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.

9. Disclaimer

The information provided on this website is for general informational purposes only. While we make every effort to keep the information accurate and up to date, Herbocleanz makes no warranties regarding the completeness, accuracy, or reliability of the website or its content.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Herbocleanz shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from the use of the website or any products purchased through it.

11. Third-Party Services

Our website may contain links to third-party websites or services, including payment gateways and logistics providers. Herbocleanz is not responsible for the content, policies, or practices of such third-party services.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to Terms

Herbocleanz reserves the right to modify these Terms of Service at any time without prior notice. Updated Terms will become effective immediately upon publication on the website. Continued use of the website constitutes your acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Herbocleanz Solutions Private Limited
Email: info@herbocleanz.com
Website: www.herbocleanz.com